Terms of service

Terms of Service

1. Introduction

Welcome to TbT Watches & Jewelry. By accessing or using this website, you agree to be bound by these Terms of Service, as well as the Privacy Policy and Return & Refund Policy available on our website.

If you do not agree with any of these terms, please discontinue use of this website.


2. Accounts

You are responsible for ensuring that all information you provide is accurate, complete and up to date. You are also responsible for maintaining the confidentiality of your account and password.

Accounts may not be transferred or sold to another party.


3. Products

We make every effort to ensure that all product information, images and descriptions are accurate. However, product colours and appearance may vary slightly depending on the screen settings or device used.

We reserve the right to modify, discontinue or limit the sale of any product at any time without prior notice.


4. Orders

All orders are subject to our acceptance. We reserve the right to accept, refuse, cancel or modify any order where necessary.

Custom-made or personalised products cannot be cancelled once production has begun.

Any returns or exchanges are subject to the Return & Refund Policy available on our website.


5. Prices & Payment

Prices, promotions and discounts may change without prior notice. The price charged will be the price displayed at the time the order is placed.

Customers are responsible for ensuring that the payment information provided is accurate and valid.


6. Delivery

All delivery times provided are estimates only and are not guaranteed.

We are not responsible for delays caused by courier companies, customs or circumstances beyond our reasonable control.


7. Intellectual Property Rights

All content on this website, including images, designs, logos, videos, text and graphics, is the property of TbT Watches & Jewelry or the relevant licensors.

No content may be copied, modified, republished or used without our written permission.


8. Third-Party Links & Services

This website may contain links to third-party websites or services. We are not responsible for the content, products or services provided by those third parties.


9. Privacy Policy

The use of your personal information is subject to our Privacy Policy, which is available on this website.

By using this website, you agree to the manner in which your information is collected and processed as described in our Privacy Policy.


10. Feedback

Any suggestions, reviews or feedback submitted to us may be used by TbT Watches & Jewelry for improvement, marketing or operational purposes without compensation to the person providing the feedback.


11. Errors & Inaccuracies

If there is an error in pricing, product descriptions, promotions or other information, we reserve the right to correct the error or cancel the affected order where necessary.


12. Prohibited Uses

You may not use this website to:

  • Violate any applicable law.
  • Distribute false information.
  • Copy or exploit website content without permission.
  • Interfere with the security or operation of the website.
  • Transmit viruses, spam or malicious code.
  • Impersonate another individual or organisation.
We also reserve the right to refuse or cancel any order, suspend an account or restrict access where a customer engages in insulting, threatening, harassing, defamatory, fraudulent, abusive or otherwise inappropriate conduct towards our business, staff or representatives.

13. Termination

We reserve the right to suspend or terminate your access to this website at any time if you breach these Terms of Service.


14. Disclaimer

All products and services are provided on an “as is” basis. We do not guarantee that the website will always be uninterrupted or free from errors.


15. Limitation of Liability

To the extent permitted by law, TbT Watches & Jewelry shall not be liable for any direct or indirect loss or damage arising from the use of this website or the purchase of our products.


16. Changes to These Terms

We reserve the right to amend these Terms of Service at any time. Any changes will be published on this website, and continued use of the website after such changes are published will constitute acceptance of the updated terms.


17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

TbT Watches & Jewelry

📧 hello@tbtwatches.com

📍 10 Anson Road, Singapore

📱 WhatsApp: +65 8312 7359